Getting a handle on the difference between simple, complicated and complex problems, and being clear on how each require a different style of leadership and management, is one of the first tasks for social innovators. The agreement-certainty matrix is one of several tools that can help....

The challenges of transforming distressed communities are heightened by the complexity of the problems community change actors address and the complexity of the environments in which they work. Confronted by complexity, actors in the community change field need to respond adaptively to manage effectively. This new publication from the Aspen...